1HOW DOES PLACING AN ORDER FOR DELIVERY THROUGH THE ONLINE STORE WORK?

Once you have chosen your products and are ready to checkout, you will be prompted to supply your personal information and delivery address. After finalizing your order, the order is sent to us for processing. Payment is not made on the online store. Once your order has been packed, we will send through the invoice with the total including delivery and our banking details.

2HOW LONG DOES AN ONLINE ORDER TAKE TO REACH ME?

It can take anywhere between 24 - 48 hours to process and pack your order once we have received your online order form (during our office hours). Once the payment reflects on our statement the parcel will be collected by the courier.

Delivery can take 24 hours up to 48 hours depending on the location.

3HOW LONG WILL MY PRODUCTS STAY FRESH?

We recommend using our oil-based products within 12 months after opening. Unopened oil-based products will last up to 18 months if stored properly. Our water-based products should be used within 6-9 months of purchase.

Store The Body Corp products in a cool, dark place away from direct sunlight, heat, humidity and excess moisture.

Like most things in life, skin care products, toiletries, and beauty products don't last forever. Once opened, the clock starts ticking on these items, because exposure to air, light, and bacteria can break them down. Even left sealed, things like heat and humidity can cause products to degrade over time. Proper storage and careful use of your product will extend its lifetime. Keep products away from direct sunlight, very hot conditions and ensure products kept in the bathroom are properly sealed to avoid exposure to humidity. Clean your hands before dipping into tubs.

When in doubt, toss anything that has changed in smell, colour, or texture. Trust your eyes and nose! Also know that all natural products have a more limited life span and can go bad much sooner than products that include preservatives. If water is the first ingredient, it generally has the shortest shelf life after opening because the water encourages bacteria to grow.

Here are a few general guidelines:

Moisturizers, Face Creams and Eye Creams: 6 months to 1 year. Expired creams may be less effective, could cause irritation and possible bacterial infection. Creams that are in a pump bottle are less likely to introduce bacteria, while creams in jars should be tossed after 6-9 months.

Sunscreen: 1 year. Store it away from the sun (perhaps in a cooler) to prevent the formula from becoming unstable. Anti-aging or anti-acne products: up to 1 year, depending on the ingredients. Anti-acne products containing Benzoyl peroxide have a shelf life of three months once opened. Products with antioxidants such as retinol, glycolic acid, and vitamin C also break down more quickly.

Shampoos, Conditioners, and Hair Styling Products: 1-2 years opened, 3 years unopened. Water and air that gets into the bottles could break down the formulas.

4ARE BODY CORP PRODUCTS HYPO-ALLERGENIC?

The products are not specifically formulated to be hypo-allergenic, although we do avoid as many known skin irritants as possible. We would recommend any users who do have sensitive or allergic skins to first try out the testers and if they do not have a reaction to the product they can go ahead in using them. However we prefer people with highly sensitive and irritable skin types to rather keep using the products that they are familiar with.

How to do a quick allergy patch test:

• The best place to test a product is on the inner arm, just below the elbow. Be sure that the area is clean and dry and there are no other products already present.

• Apply a small amount of product you are testing

• Ideally you could cover the area with a bandage or similar for 24 hours.

• If you are sensitive to any of the ingredients, a reaction such as reddening, burning, itching, or other irritation should occur.

• If you feel any irritation or reaction, remove the bandage immediately and wash area with soap and water.

• If you don't see or feel any reaction, the preparation is probably safe to use.

5“FRAGRANCE” IS LISTED ON SOME OF THE LABELS. DO THESE BODY CORP PRODUCTS CONTAIN SYNTHETIC FRAGRANCES?

Fragrance or perfume oils are specifically developed by fragrance houses and contain a wide variety of compounds to make up the unique fragrance. These compounds are frequently identical to ones used by nature but are pure and not mixed with other natural chemicals. Body Corp products contain synthetic fragrances instead of natural fragrances for the following reasons:

Synthetic fragrances are available in a wider variety of scents than can be achieved naturally, they are not dependent on a good crop of source material, so there is always a consistent supply and do not vary from batch to batch. Because they are produced under strict conditions they are free from contaminants, allowing them to last longer and have a stronger fragrance.

These are also the reasons why synthetic fragrances have good availability, are less costly and last longer in your product.

Natural fragrances on the other hand, vary dramatically in price, availability and quality, depending on where they come from and the conditions in the area during the growing season. The extraction process can also influence the quality, properties and fragrance of the final oils. The overall make-up of oil can have a huge impact on the final product and user. Some components are great smelling oils which are allergens for the skin and therefore have to be used at very low concentrations to avoid negative reaction and therefore do not give a very fragrant product.

6WHAT IS THE SHELF LIFE OF BODY CORP NATURAL PRODUCTS?

The shelf life of our products ranges from 18 to 24 months depending on the product. Our products are very cost effective as usage of them tends to last much longer than conventional creams and body products.

7DO YOU TEST ON ANIMALS?

It is against our principles to test any product on innocent animals, so our answer is a definite “NO”. Our suppliers of raw materials and various products whether they are manufactured locally or imported, do not test on animals either.

8ARE BODY CORP PRODUCTS ALCOHOL FREE?

Most of our products are free of alcohol, but our perfumes which are oil-based are made up of an alcohol mixture and fragrance oil. The alcohol (Isopropyl alcohol), acts as the “carrier” to the fragrance oil. The advantage of alcohol lies in its ability to easily dissolve heavy, resinous botanicals, it evaporates quickly from the skin leaving only the scent behind and alcohol is naturally a germicide, helping your fragrance to last and last . This is why we choose to use alcohol as the carrier for their perfumes.

9DO ANY OF THE BODY CORP NATURAL PRODUCTS CONTAIN PETROCHEMICALS, PARABENS, SYNTHETIC CHEMICALS, SODIUM LAURYL SULFATE, ALUMINIUM OR HARMFUL PRESERVATIVES?

BC products contain preservatives. Preservatives protect cosmetic products from contamination by bacteria, yeast, or mould from the time of manufacturing up until the time the product is completely used up.

Products need to be preserved. Microbial contamination of cosmetic products is of concern to the industry, to regulatory agencies and most importantly to you the consumer. Contamination of finished products may result in visible changes which may include off odour, colour changes, viscosity and texture changes, gas production, degradation of active ingredients, or possibly, the most important and often invisible concern, potential health hazards. Regulatory agencies are particularly concerned about inadequately preserved topicals which may come into contact with the eye or which may be used on infants, the sick or the elderly.

Although we live in a world filled with microorganisms, these groups are particularly vulnerable to microbial attack. For example, infections caused by Pseudomonas aeruginosa, a Gram-negative bacterium, can be fatal to burn victims. Here at The Body Corp, we have carefully chosen preservatives, used in just the right quantities, which offer a safe effective product that will last and are not dangerous for the user or environment.